b22 Responsible Gambling
Enjoying entertainment at b22 and staying safe go hand in hand. On this page we explain the tools available for setting limits, the warning signs to watch for, and how to get help when needed. Betting is purely a form of entertainment — not a guaranteed way to earn money.
No Entry for Under 21s
All b22 services — casino, slots, sports betting, live games — are for persons aged 21 and above only. This is a fundamental condition of our platform and is never relaxed under any circumstances.
We verify age when an account is opened. If a member is found to be under 21, their account is suspended immediately and the process to return any deposited funds begins. We are strictly committed to protecting minors. If there are minors in your household, keep your account details and devices secure — do not share your login information.
What Is Responsible Gambling?
Betting or enjoying casino games is healthy only when it stays within a pre-planned budget, is limited in time, and is not driven by fear of losing or greed. b22 believes that a responsible player never looks for guaranteed wins — they enjoy entertainment within set limits.
Every slot or table game result is completely random. Increasing your bets to recover today's losses is never a safe strategy. Reading our Terms and Conditions will give you a clearer understanding of how betting works and the risks involved.
Members at b22 can use several tools to monitor their own spending and time. These tools are optional — but if you have concerns about your own behaviour, activating them without delay is the sensible thing to do.
Tools to Keep Yourself Safe
Log in to b22 and set or change the following limits at any time from your account settings. Changes generally take 24 hours to come into effect, but reducing a limit takes effect immediately.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Deposits beyond this limit will not be possible.
Betting Limit
Set an upper limit on the total amount wagered within a given period so you do not overspend in a single session.
Session Time Limit
Set a maximum duration for continuous play. When the time is up, the system will automatically send a warning or end the session.
Temporary Break
You can temporarily close your account for anywhere from 1 day to 6 weeks. During the break, no bets or deposits can be made.
Self-Exclusion
Activating long-term self-exclusion will close your account for between 6 months and 5 years. Requests to reopen the account during this period will not be accepted.
Activity History
View a full history of deposits, withdrawals, and bets from your account dashboard — monitor your own habits yourself.
How Do You Know There Is a Problem?
If you notice the signs below in yourself or someone in your family, it is time to pay attention. These are not signs of weakness — seeking help at the right time takes courage.
- A pattern of returning repeatedly to recover lost money — the mindset of "one more win and everything will be fine."
- Cutting back time spent with family, friends, or work in favour of betting, or hiding gambling activity from loved ones.
- Spending money meant for food, sleep, or essential needs on betting — falling into financial pressure or debt.
- Feeling restless, irritable, or anxious when unable to bet.
- Betting beyond set limits, or repeatedly feeling the need to raise those limits.
- Repeatedly trying to stop gambling but failing — the feeling of being unable to control yourself.
- A sense that gambling is harming family relationships, professional reputation, or mental health.
Where to Turn If You Have a Problem?
Do not face this alone — reach out to someone close to you or seek professional support. The options below are completely confidential and non-judgmental.
b22 Support Team
Contact b22's 24/7 live chat and email support in both Bangla and English. If you need help with self-exclusion or setting limits, our team will assist you directly.
Email: [email protected]
Family and Trusted People
Open up to a family member or close friend. Often, simply talking to someone you trust can ease the pressure considerably and make it easier to reach the right decision.
Professional Counselling
Seeing a mental health specialist or counsellor is nothing to be ashamed of. Various hospitals and NGOs in Bangladesh offer professional counselling for behavioural addiction. Contact the nearest mental health centre.
How Does b22 Uphold Its Responsibilities?
It is not just about providing tools — we are also committed to creating a safe environment. b22's Privacy Policy ensures that members' personal and financial information stays protected. A summary of what we do:
- Age is verified at account registration — no one under 21 can open an account.
- Members can set their own deposit, betting, and session time limits.
- Once a self-exclusion request is active, no promotional messages or bonus offers are sent during that period.
- SSL encryption is used for security — all transactions are protected.
- A 24/7 Bangla-language support team is ready to respond to any concerns from members.
- Advertising or promotions on our platform are never directed at minors.
Some Key Principles of Responsible Gambling
Set a budget in advance. Only play with money you can afford to lose without financial hardship. When the budget is gone, stop for the day.
Track your time. Playing for long stretches without a break affects your judgement. Take regular breaks and give time to other activities.
Do not make decisions based on emotion. Betting when you are upset, stressed, or angry usually leads to bigger losses. Play with a clear head.
Do not chase losses. Trying to recover one day's losses by betting more the next day generally leads to even greater losses.
Everyone's experience is different. Someone else winning does not mean you will win too. Random results are not influenced by anyone's past experience.
Keep balance in your life. Keep betting as a small part of your life alongside family, work, friends, and rest — never make it the centre.
For more details about our services, account rules, and member rights, read the FAQ section.